Introduction: Our commitment to your privacy
What information do we collect?
CTI may collect information in conjunction with its marketing and registration for programs and related services and perform follow-up with its program registrants, as part of the registration process for CTI programs. In addition, information is collected through the Co-Active Network communities and tools. From time to time, we may also conduct surveys or offer contests or other promotional events, and gather additional information from you in connection with those events. Other than in aggregated, derivative form, we do not share such information with anyone outside CTI. Any personal information is kept confidential and used solely by us in accordance with this Policy.
What do we use this information for?
Primarily, we use your information to provide you with CTI services available to you. We may use your IP Address to help diagnose problems with our server, and to administer CTI's Site. Your IP Address may also be used to help identify you and to gather broad demographic information, some of which we may aggregate and then share with our partners. We may also use your IP address to track information you have seen on our Site. We may use your name, email address and mailing address to assist us in communicating with you.
With whom do we share your information?
We will not sell, share or rent personal information to others except in accordance with this Policy. We will share aggregated demographic information with our partners and advertisers. Such information is not linked to information that could identify any individual. We partner with third parties to provide specific services. When you sign up for services provided by a third party, we will disclose to the third party only the information that is necessary for the third party to provide these services. We may also use outside shipping companies to ship orders and use a credit card processing company to bill members for goods and services. We will disclose to such third parties only the information that is necessary for the third party to provide these services.
CTI's Site may provide you with links to other websites. We are not responsible for those sites and cannot control the use of information that you submit once you reach those sites, nor can we control the content of what is offered on those sites or on links from those sites.
SecurityCTI takes great precautions to protect our members' personal information. When members submit sensitive information via the Site, the information is protected both online and off-line through information that is encrypted and protected with a widely accepted industry standard encryption protocol - SSL.
In addition to using SSL encryption to protect sensitive information online, we protect members' information off-line. Access to all of our members' information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information that others do not have access to. Furthermore, all employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy and what they can do to ensure that our members' information is protected.
Our Use of Information from Third Parties
We may obtain information about you provided to us by third parties such as credit reporting agencies or strategic alliance partners in order to offer you their services and products, to improve our services, or to evaluate your eligibility for our services. However, we will not release personal information about you to them other than in aggregated, derivative form.
Parental or Legal Guardian Permission to Participate
Consent for Participation of Children
CTI's own internal policy guidelines in compliance with COPPA require the consent of a parent or legal guardian before allowing anyone under the age of 18 to register online or otherwise, for one of its programs. Consent of the parent or adult legal guardian of any such minors must be provided by completing and returning the Parental/Legal Guardian Consent form by fax to 415-472-1204 or by mail to CTI's address below.
Please contact a program advisor for further information at 800-691-6008.
Once the information on the foregoing form has been completed, including the signature of the parent/or adult legal guardian of each child for whom consent is being given, then it can be returned by:
By fax to:
Coaches Training Institute
ATTN: Legal Department OR By mail to:
Coaches Training Institute
ATTN: Legal Department
2370 Kerner Blvd., Suite 370
San Rafael, CA 94901